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PRE OR POST SALE - WE ARE HERE FOR YOU

The fact that you are here means you need our help in some way. We are primed and ready to point you in the right direction.

Using years of product and industry experience, we have put together some quick-fire tips and advice to help you from choosing the right system, right the way through to supporting you through any issues that may develop throughout the course of your OPSYS PC's lifespan. Scan through the sections below to find the type of support you need.

Sit back and relax - we've got this!

CHOOSE THE RIGHT PC FOR YOU

Help with buying an OPSYS

We understand the world of PC gaming can be daunting and confusing at times.

Whether you need a new PC to run that beautiful new game or maybe one for streaming to your many followers on Twitch - whatever your use, we've got a system that's right for you and we will help guide you to the option that's best suited.

Your first stop should be our simple Help Me Choose Guide which will give you a quick overview of the key differences between our models and who they are best suited to.

If you need more help, then we have a dedicated team of product experts standing by to assist you further. Visit our Contact page for more info on how you can get in touch.

HEAVILY DISCOUNTED UPGRADE COMPONENT PRICING

Thinking of Upgrading Your Machine

Remain OP Forever with OPSYS.

Maybe it's a new game that has pushed beyond the graphical limits of current PC. Maybe you have a new high-resolution monitor you want to make the most of. Perhaps your competitiveness has increased or you might just want something new and shiny to look at - whatever the reason, we provide upgrading customers with access to exclusive discounts on all parts we can source as a reward for your ongoing loyalty to OPSYS.

Combine this with the free labour cover you are entitled to under your Evolution Warranty cover, and it means you can upgrade more often without having to buy a complete new system every few years like most other PC and console gamers.

Contact our dedicated sales team who will help recommend some options for you on how best to invest that hard earned cash.

Your OPSYS is a lifeforce that is born, not made, and it will grow with you over time.

Help with ETAs and tracking your order

Delivery Information

Victory isn't given, it's shipped.

We understand how important it is for our customers to get their new OPSYS PC as soon as possible. That's why if you buy any of our Ready-To-Ship Systems, we aim to dispatch it the very next working day, and within just 5-10 working days for all other PCs.

Once dispatched from our facility, orders will be sent on a Next-Day DPD courier service (1-2 working days for non-mainland UK). You will be sent tracking updates from the moment it is collected and you will be assigned a 1-hour delivery window on the day of delivery. For the best service, we recommend you download the DPD App from your ITunes or Android Play Store.

If you have an issue with the courier, need help with tracking or would like an order status update, then please visit our Contact page and log an enquiry with our CS Team.

For more delivery information, please visit our Delivery page.

Let's get you back in the game

Returning an order

For all new orders, we offer a hassle free 30-Day OPSYS Money Back Guarantee meaning you have the right to return your order for a refund within 30 days of receiving the product(s).

If you would like to return your PC for a repair or upgrade then please check the terms of our Levolution Warranty cover which we provide free-of-charge with all new OPSYS systems.

Submit your return request to us by filling out a contact request form.

Please find the full terms and exclusions by visiting our RETURNS page.

Break the game, not your new PC

Setting up your OPSYS machine

Your OPSYS system comes with a Quick-Start Guide designed to help you easily setup your new PC as quickly and safely as possible. It also contains a useful troubleshooter page with advice on the first steps you should take if you encounter any set up issues.

If you cannot find it within your Welcome Box, you can find a digital version inside your USB Support Drive that also comes with your system.

If you still have a problem setting up your OPSYS system, please Contact our friendly technical support team and they will be more than happy to assist you further.

Let's get you back in the game

Technical Problems

Pushing the limits of technology occaisionally means parts can fail and sometimes a problem can't be fixed by simply turning it off and on again.

We understand there's nothing more frustrating than buying a new high performance gaming computer and having technical issues. So here at OPSYS, we have a dedicated team standing by to assist you at any point in your OPSYS journey so you can get the most out of your machine and keep dominating the competition.

Your first port of call though is to check our FAQ page to see if your issue can be identified and resolved without having to get in touch directly.

If that doesn't help, please submit a contact request form and mark the ticket under 'Tech Support', or alternatively, call us on 0161 757 0203 and we will begin our investigation ASAP.

Arming you with the tools you need

Your OPSYS Support Drive

All OPSYS systems come with a USB Support Drive that includes many useful tools and programs to help you get back in the game quicker should you encounter any problems.

It includes:

- Windows 10 recovery backup.

- Full OPSYS PC specs and component details.

- Diagnostic tools aimed at helping you monitor your system's performance.

- Selection of the latest drivers for the specific components inside your OPSYS.

- TeamViewer installer should a Support Engineer need to virtually access your machine to assist you in resolving a problem.

- Benchmarking software and associated scores achieved when we tested the machine before it left our facility. This allows for the PC performance to be tracked over time.

Help me choose

PC buying guide